Preparing For Your Community Audit When running an HOA or community association, it’s important to be aware of your state’s rules regarding community audits. Many states require HOA communities to perform an audit once a year, and even if your state doesn’t, you should budget for one anyway. Audits are important in determining your community’s […]

Be a Better Property Manager This Year As we leave 2020 in the past and focus on the new year, property managers should make some resolutions to help improve business and culture in their community. There’s always room for improvement and there are many ways for property managers to start the new year off on […]

Get the Best Software for a Self-Managed Association Being part of a self-managed community association offers a different set of challenges that normal property management companies don’t have to deal with. As a self-managed association, you are putting the responsibility of running a community on your own shoulders. This means you are probably working with […]

The Importance of Resident Communication An often-overlooked aspect of managing a community is the relationship between the board and its residents. Some communities may take an “us versus them” mentality when it comes to residents, but that does not lead to a healthy living environment. Reducing friction between residents and board members leads to a […]

Managing Collections One of the toughest but most important tasks for a community manager is managing delinquency payments. Delinquency collections are a tricky area for managers since they involve late payments from residents and can cause a rift between residents and the office. Fortunately, TOPS makes it easier to manage your delinquency burden. Here are […]

Use Your Website to Build a Community We’ve said before that your website is the front door of your community. Usually it is the first impression potential residents and vendors get of your community. However, it can also keep your community connected. A strong community website can simplify reporting, improve messaging, and more. TOPS community […]

Going Paperless Can Reduce Your Costs and Improve Productivity As reliance on technology increases, it is important to take advantage of automation that it provides. Automation helps your business reduce costs and improve efficiencies. In a previous blog, we discussed the advantages of going paperless to help with billing and payments. However, did you know […]

What Is Software Integration? We’ve said many times before that TOPS integrates with most systems, but what exactly does that mean? Integration is simply the act of integrating, but it has a deeper meaning in software development. Software integration means combining multiple software subsystems into one unified system. In property management software, that can include […]

Why You Should Update Your Software One of the biggest ways people sell themselves short is by avoiding software updates. Whether it’s your phone, computer, or other software systems, we try to avoid updates. This could be because we’re satisfied with the system as it is or don’t want to wait for the updates to […]

Staying Ahead of your Competition Property management is a relatively small field, but it can also be very competitive. Property management companies must stand out and offer the best solutions, if they want to expand their portfolio. There are several ways TOPS can help PMC’s stand out and stay competitive. Below are several tips for […]