Not-for-profit community associations are not immune to the rapid changes in today’s global economy and the need to evolve and adapt as quickly as possible. While some trends will come and go, others warrant attention. Three significant trends that not-for-profit community associations should be examining now include: focusing on digital experience, budgeting for and managing […]

If your homeowner’s association uses a clunky mix of tech tools, it’s time to consider upgrading. Modernizing your HOA software can help reduce expenses while increasing efficiency for communities and property managers alike. It’s time to make a change that transforms your association or property management company. Not quite convinced? Below, we’ll look at eight […]

Do you ever feel like your day is too short to get everything done? That’s because it probably is. With a never-ending list of day-to-day responsibilities, how do property managers find time for everything they need to do? It’s no secret that the demands of property management are more complex and demanding than ever, causing […]

The start of the pandemic and the shutdowns that ensued sent many businesses scrambling to figure out how to keep everything running. Everyone has learned something during this time, including those of us in the community management space. Luckily, the community management lessons learned can be an ongoing part of your strategy. It’s fair to […]

Poor communication can damage your community’s overall morale. Is your staff overloaded with phone calls, inadvertently letting things fall through the cracks, and not getting back to residents about their requests? TOPS can help improve community communication and get your team working at their highest productivity levels. Continue reading to learn three ways our property […]

Does this sound like a typical to-do list for your mornings? Follow-up with a third-party vendor for the fourth time this week about a roof leak Send an email blast to residents about a broken pool heater Review financial statements Prepare a budget In the day of “there’s a tool for that,” Property Managers typically integrate […]

Let’s face it – HOA board meetings are not that fun In general, meetings are not a lot of fun! Meetings are the source of frequent complaints in both the professional and personal worlds. Some of the usual grievances people express are that no one is paying attention, the conversation went way off topic, the […]

Residents within a condo association need to be well-informed, feel safe, and have a sense that they are living in a community that is being managed with their best interests at heart. Whether the association board is handling all aspects of community management operations or if they are professionally managed, the residents need to know […]

Changing the Way We Do Business in 2021 There are several big tech trends to look forward to in 2021, with automation being at the forefront. Automation is designed to make work easier by automatically generating information. For community managers, there are a lot of automation options when it comes to things like collections, accounting, […]

The Property Management Field in 2021 Property management is an everchanging field and staying on top of new trends is essential for property managers. Property managers will still be feeling the effects of 2020 in the new year, but that doesn’t mean you can’t prepare and take the lessons learned to prosper in 2021. Here […]