How to Keep Your Board Informed Using TOPS Advanced Community Portals

What Are Advanced Community Portals? Community management is a complex job and not every day is the same. That’s where advanced community portals come in.  When running a community, you often have unexpected issues that come up during the day and it takes away time from the task you are currently working on. Usually this […]

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Communicating with Your Residents Effectively with New HOA Technology

New HOA Technology Improves Resident Communication One of the biggest challenges facing HOAs is the lack of communication between the board, its residents, and owners. A lack of communication within the community can cause a lot of headaches for you and your board. It could lead to missed payments on the resident’s end, which leads […]

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How to Streamline Resident Communication with a Owner Access Portal

Streamline Resident Communication in Your Community As a property manager, your main responsibility is to make your resident’s lives as easy as possible. This means figuring out how to streamline resident communication. Each resident is different, it’s important to be prepared for different resident needs to arise. Your HOA board needs to be ready to […]

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Advantages to Using Cloud-Based HOA Software vs. Desktop Software

Which Software Should You Invest In? In a world of constantly changing technology, one of the most common questions property managers and business owners may face is should I invest in a cloud-based software or stick with traditional desktop software? When deciding on property management software there is a difference. Cloud Computing Has Been One […]

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6 Easy Tips to Maintain Routine Business During Social Distancing

The Need to Manage Remote Workers Effectively Is Not New Before COVID-19, 30 percent of people were working remotely full time, and 18 percent of people report working remotely one to three days a week. The rise of working remotely has been occurring over the last decade. With our constant connection through our phones and […]

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The End of the Line for Mediocre Management Companies

Last year, I made the following statement: In an industry like community association management, where profit margins are slim and everyone offers a similar set of services, competition can be fierce. HM emailed me and asked, “If the above quote is true, why are so many management companies offering the same services to community associations, […]

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Improve Your Property Management Company’s Efficiency with a Smart Technology Strategy

[Ed. Note: The following article was originally published by the CAI Utah Chapter. Mike also spoke about this topic in his keynote at their Technology and Community Management Luncheon.]  Throughout the preceding decades, savvy managers have leveraged new technologies to save time, build efficiency, and gain a competitive advantage. In the 1980s the PC came […]

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accountant reviewing process

A Blueprint for the CAM Accounting Cycle

The best way to ensure accuracy in your accounting procedures is to follow a consistent process. The community association management accounting cycles provided in this article will give you a standard process blueprint that you can follow. As with any process, you should check your community rules and regulations as well as state laws and […]

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Setting Up Your Community Association’s General Ledger

We are so pleased to be able to present to you the following excerpt from our brand new eBook, Community Association Accounting 101. This eBook focuses on the aspects of accounting that are specific to community association management, and how those aspects fit into the whole picture. The eBook offers a great introduction for new […]

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Different Types of Accounting Concept

How Community Association Accounting Differs From Business Accounting

What Makes Community Association Accounting Unique? We’ve spoken in the past about the differences between industry specific software such as TOPS vs generic ‘off-the-shelf’ software products. Today, I wanted to highlight one of the differences specific to community association accounting functions – how community association (CAM) Accounting uniquely differs from standard business accounting. Enjoy! If […]

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