If your homeowner’s association uses a clunky mix of tech tools, it’s time to consider upgrading. Modernizing your HOA software can help reduce expenses while increasing efficiency for communities and property managers alike. It’s time to make a change that transforms your association or property management company. Not quite convinced? Below, we’ll look at eight […]

Poor communication can damage your community’s overall morale. Is your staff overloaded with phone calls, inadvertently letting things fall through the cracks, and not getting back to residents about their requests? TOPS can help improve community communication and get your team working at their highest productivity levels. Continue reading to learn three ways our property […]

Does this sound like a typical to-do list for your mornings? Follow-up with a third-party vendor for the fourth time this week about a roof leak Send an email blast to residents about a broken pool heater Review financial statements Prepare a budget In the day of “there’s a tool for that,” Property Managers typically integrate […]

Changing the Way We Do Business in 2021 There are several big tech trends to look forward to in 2021, with automation being at the forefront. Automation is designed to make work easier by automatically generating information. For community managers, there are a lot of automation options when it comes to things like collections, accounting, […]

The Property Management Field in 2021 Property management is an everchanging field and staying on top of new trends is essential for property managers. Property managers will still be feeling the effects of 2020 in the new year, but that doesn’t mean you can’t prepare and take the lessons learned to prosper in 2021. Here […]

Get the Best Software for a Self-Managed Association Being part of a self-managed community association offers a different set of challenges that normal property management companies don’t have to deal with. As a self-managed association, you are putting the responsibility of running a community on your own shoulders. This means you are probably working with […]

The Importance of Resident Communication An often-overlooked aspect of managing a community is the relationship between the board and its residents. Some communities may take an “us versus them” mentality when it comes to residents, but that does not lead to a healthy living environment. Reducing friction between residents and board members leads to a […]

Time to Get Automated At TOPS, we know there usually aren’t enough hours in the day for all your property management needs. That is why we strive to make our software as simple as possible and offer various forms of automation. With automated services, you can complete a number of tasks before they become an […]

Solving Property Management Problems With TOPS At TOPS, we know just how challenging it is to be a community manager. Your daily responsibilities are never the same and residents are always in need. You have a responsibility to your residents to make sure their homes and information are safe while maintaining profitability and a clean […]

Managing Properties Remotely As we’ve seen this year with COVID-19, businesses need to able to handle manage remote workers effectively. For community managers, remote work can be a major benefit if done correctly. By being able to manage your portfolio remotely, you open up your schedule and give yourself flexibility that didn’t exist before. This […]