The average annual percentage of labor productivity dropped between 2007 and 2019, coincidentally at the same time when the modern-day versions of smartphones rolled out. Did technology cause a massive drop in productivity? Technology can be a blessing or a curse to businesses. Still, it’s no secret that applying the right technology is an asset […]

If you are a property manager, we know it can be challenging to find time in your day to finish everything on your to-do list. All too often, we hear that there are just not enough hours in the day. But what if we told you there was a way to get more done, without […]

Not-for-profit community associations are not immune to the rapid changes in today’s global economy and the need to evolve and adapt as quickly as possible. While some trends will come and go, others warrant attention. Three significant trends that not-for-profit community associations should be examining now include: focusing on digital experience, budgeting for and managing […]

Community associations often face the problem of managing many invoices and payments. This process can quickly become overwhelming for a community, especially if they are not equipped with a professional invoicing system or the right people to manage it. From manual data entry to processing checks, communities could experience drastic improvements by simplifying their invoicing […]

If your homeowner’s association uses a clunky mix of tech tools, it’s time to consider upgrading. Modernizing your HOA software can help reduce expenses while increasing efficiency for communities and property managers alike. It’s time to make a change that transforms your association or property management company. Not quite convinced? Below, we’ll look at eight […]

Do you ever feel like your day is too short to get everything done? That’s because it probably is. With a never-ending list of day-to-day responsibilities, how do property managers find time for everything they need to do? It’s no secret that the demands of property management are more complex and demanding than ever, causing […]

The start of the pandemic and the shutdowns that ensued sent many businesses scrambling to figure out how to keep everything running. Everyone has learned something during this time, including those of us in the community management space. Luckily, the community management lessons learned can be an ongoing part of your strategy. It’s fair to […]

Ready to Take Your Property Management Company (PMC) to the Next Level? Whether you’re planning to make a shift or moving forward with business as usual, it’s helpful to conduct a SWOT analysis at least once a year. It will help to cut through the noise and show you where to focus your attention. The […]

Poor communication can damage your community’s overall morale. Is your staff overloaded with phone calls, inadvertently letting things fall through the cracks, and not getting back to residents about their requests? TOPS can help improve community communication and get your team working at their highest productivity levels. Continue reading to learn three ways our property […]

Does this sound like a typical to-do list for your mornings? Follow-up with a third-party vendor for the fourth time this week about a roof leak Send an email blast to residents about a broken pool heater Review financial statements Prepare a budget In the day of “there’s a tool for that,” Property Managers typically integrate […]