Technology has the power to transform the way we do things. This is especially true for an online property management system, like TOPS [ONE]. Board members get access to real-time data about homeowners and their properties, vendors, accounts payable (AP), accounts receivable (AR), violations, and anything else they may want to know about the properties […]

As a condominium owner association (COA) or homeowner association (HOA), it is part of your responsibility to uphold rules and regulations that aim to keep your community safe and comfortable for all current and future residents. While this is true, these rules must be in unison with the development’s bylaws, covenants, conditions & restrictions (CC&Rs), […]

Asking yourself if property management software is worth the cost? We have a hunch that once you realize how much you’ll reap in savings, you’ll be ready to make the investment. An ROI calculation can help you get an idea of how much you’ll save. ROI stands for return on investment, and it reveals whether […]

Not-for-profit community associations are not immune to the rapid changes in today’s global economy and the need to evolve and adapt as quickly as possible. While some trends will come and go, others warrant attention. Three significant trends that not-for-profit community associations should be examining now include: focusing on digital experience, budgeting for and managing […]

The start of the pandemic and the shutdowns that ensued sent many businesses scrambling to figure out how to keep everything running. Everyone has learned something during this time, including those of us in the community management space. Luckily, the community management lessons learned can be an ongoing part of your strategy. It’s fair to […]

Be a Better Property Manager This Year As we leave 2020 in the past and focus on the new year, property managers should make some resolutions to help improve business and culture in their community. There’s always room for improvement and there are many ways for property managers to start the new year off on […]

2020 In Review: It is hard to talk about 2020 without sounding cliché. It was crazy, tough, and we saw our world change. No industry went unimpacted, including the property management industry. New challenges arose that many community managers had not faced before. At TOPS we faced many new challenges as well and found ourselves […]