How to Streamline Your HOA Financial Reporting The first step in streamlining anything is to clean up and get organized. HOA boards still working on spreadsheets or multiple systems are prone to face issues with incorrect data in their HOA financial reporting. Multiple users and many versions of similar files could be putting your association […]

Financial reporting for any aspect of community management relies heavily on the orchestration of all. Residents must make an effort to pay dues on time and communicate any issues they find on the premises. Administrative staff need to stay diligent to record the day-to-day activities from many sources like the mail, the drop box, email, […]

Changing the Way We Do Business in 2021 There are several big tech trends to look forward to in 2021, with automation being at the forefront. Automation is designed to make work easier by automatically generating information. For community managers, there are a lot of automation options when it comes to things like collections, accounting, […]

The Property Management Field in 2021 Property management is an everchanging field and staying on top of new trends is essential for property managers. Property managers will still be feeling the effects of 2020 in the new year, but that doesn’t mean you can’t prepare and take the lessons learned to prosper in 2021. Here […]

Preparing For Your Community Audit When running an HOA or community association, it’s important to be aware of your state’s rules regarding community audits. Many states require HOA communities to perform an audit once a year, and even if your state doesn’t, you should budget for one anyway. Audits are important in determining your community’s […]

Preparing for Budget Season With the start of the new year comes a lot of future planning for community managers. This means taking a hard look at your financials and determining how you will budget for the new year. Your annual budget effects all aspects of your community. How much will you spend on the […]

Be a Better Property Manager This Year As we leave 2020 in the past and focus on the new year, property managers should make some resolutions to help improve business and culture in their community. There’s always room for improvement and there are many ways for property managers to start the new year off on […]

2020 In Review: It is hard to talk about 2020 without sounding cliché. It was crazy, tough, and we saw our world change. No industry went unimpacted, including the property management industry. New challenges arose that many community managers had not faced before. At TOPS we faced many new challenges as well and found ourselves […]

What Are Resale Disclosure Documents? Whether you are a property management company or a self-managed homeowners association, you will at one point need to handle resale disclosure documents. Depending on the type of community you have, this will impact whose responsibility the resale documents fall under. Resale documents, also known as estoppel letters or closing […]

The Importance of Resident Communication An often-overlooked aspect of managing a community is the relationship between the board and its residents. Some communities may take an “us versus them” mentality when it comes to residents, but that does not lead to a healthy living environment. Reducing friction between residents and board members leads to a […]