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Note: This article has been updated since it’s original publication. An important aspect of any professional CAM manager’s job is dealing with home resales that occur in the community. Unlike the realtors, brokers and other real estate professionals who are looking out for the interests of the seller or the buyer in a sale, the […]

This article started as an excerpt from our eBook, BYOB: Be Your Own Boss in community association management. In December 2017 we have updated the content to incorporate new information, and updated sample downloads. In a highly competitive market it’s hard for your management company to stand out. Even if you’re one of the lucky […]

Note: This article has been updated since it’s original publication. Pitching to the Board Getting the meeting is step one. Whether you reached out to them, or the community came to you looking for new management, you’ve managed to score a meeting to make your presentation to the board. Now it’s time to prepare your […]

Sometimes it feels like you’re both on either side of a canyon. The chasm yawns wide between you. You try to communicate but between the echo and the whistling of the wind, you cannot truly understand each other. Of course, you both want the same thing. But it’s hard to meet in the middle when […]

Note: This article has been updated since it’s original publication. Dealing with Bad Debt Occasionally, homeowners can’t or simply don’t pay. When that happens, you do have options, but even with a lien, there is likely to be some amount owed that you aren’t able to recover. Leaving bad debt on your books for too […]

It’s Easy to Justify a Conflict of Interest Your management company is operating on notoriously thin profit margins, taking the bare minimum in management fees from your clients. In order to stay competitive without lessening the level of service you provide, you need to bring on alternative revenue sources. One easy option is to provide […]

Are You Looking for Qualified Community Association Management Professionals? Or for a job in the CAM industry? Whether you’re a community association professional looking for a job, or a management company looking for a new addition to your team, it can be tough to know where to go. Job search sites abound on the Internet, […]

Note: This article has been updated since it’s original publication. The Germans had a plan. They were going to attack France. Their best military minds had worked out the best way to do it to avoid getting major world powers involved (such as Russia) was to go through Belgium. The Kaiser wasn’t worried about Belgian […]

Note: This article has been updated since it’s original publication. It was a few years ago. I stood by my mailbox and read with a growing sense of horror the latest communique from the Board of Directors of my homeowners association. What I received was a draft for a new late fee policy to affect […]

If You Haven’t Been There, It’s Only Because You Haven’t Been in Community Association Management Long Enough (Or You’ve Been Very Very Lucky!) I’m talking about the annual HOA meeting from hell. No, not the annual HOA meeting where the board members are arguing! It happens and today we’re breaking down the tough meetings where […]