Management

Financial reporting for any aspect of community management relies heavily on the orchestration of all. Residents must make an effort to pay dues on time and communicate any issues they find on the premises. Administrative staff need to stay diligent to record the day-to-day activities from many sources like the mail, the drop box, email, […]

Becoming, or remaining, self-managed is a difficult choice for any association regardless of size. Each new board election or budget period is often the best time to ask the question, if self-managing the community will allow the community to thrive? The professional management fees may give an inexperienced board sticker shock at times, but those […]

Residents within a condo association need to be well-informed, feel safe, and have a sense that they are living in a community that is being managed with their best interests at heart. Whether the association board is handling all aspects of community management operations or if they are professionally managed, the residents need to know […]

Our Quarterly Webinar Series That Provides Viewers an Inside Look at TOPS FREE Download: [ONE] on [ONE] with Mike Hardy In this PDF, TOPS President and CEO, Mike Hardy gives you an inside look at TOPS with our quarterly webinar series. You’ll learn: How technology can close the gap on inefficiencies that are impeding growth […]

The Property Management Field in 2021 Property management is an everchanging field and staying on top of new trends is essential for property managers. Property managers will still be feeling the effects of 2020 in the new year, but that doesn’t mean you can’t prepare and take the lessons learned to prosper in 2021. Here […]

Be a Better Property Manager This Year As we leave 2020 in the past and focus on the new year, property managers should make some resolutions to help improve business and culture in their community. There’s always room for improvement and there are many ways for property managers to start the new year off on […]

2020 In Review: It is hard to talk about 2020 without sounding cliché. It was crazy, tough, and we saw our world change. No industry went unimpacted, including the property management industry. New challenges arose that many community managers had not faced before. At TOPS we faced many new challenges as well and found ourselves […]

What Are Resale Disclosure Documents? Whether you are a property management company or a self-managed homeowners association, you will at one point need to handle resale disclosure documents. Depending on the type of community you have, this will impact whose responsibility the resale documents fall under. Resale documents, also known as estoppel letters or closing […]

Get the Best Software for a Self-Managed Association Being part of a self-managed community association offers a different set of challenges that normal property management companies don’t have to deal with. As a self-managed association, you are putting the responsibility of running a community on your own shoulders. This means you are probably working with […]

The Importance of Resident Communication An often-overlooked aspect of managing a community is the relationship between the board and its residents. Some communities may take an “us versus them” mentality when it comes to residents, but that does not lead to a healthy living environment. Reducing friction between residents and board members leads to a […]