Checklists

Be Ahead of the Curve with the Latest in PMC Trends Property management companies (PMCs) have a long-standing reputation honed by the ability to seamlessly manage a portfolio comprised of multiple homeowner’s associations (HOAs, COAs, etc.), each with unique needs and functions. But what makes a PMC stand out amongst the competition? Since 2020, PMC’s […]

Are you considering alternatives to Quickbooks? If you are a board member managing an HOA, there are certainly more tools at your disposal that you should contemplate. Sure, Quickbooks is great for bookkeeping and invoicing, but it is not the most efficient software for comprehensive HOA management. We don’t have to tell you that community […]

The average annual percentage of labor productivity dropped between 2007 and 2019, coincidentally at the same time when the modern-day versions of smartphones rolled out. Did technology cause a massive drop in productivity? Technology can be a blessing or a curse to businesses. Still, it’s no secret that applying the right technology is an asset […]

Community associations often face the problem of managing many invoices and payments. This process can quickly become overwhelming for a community, especially if they are not equipped with a professional invoicing system or the right people to manage it. From manual data entry to processing checks, communities could experience drastic improvements by simplifying their invoicing […]

The start of the pandemic and the shutdowns that ensued sent many businesses scrambling to figure out how to keep everything running. Everyone has learned something during this time, including those of us in the community management space. Luckily, the community management lessons learned can be an ongoing part of your strategy. It’s fair to […]

Poor communication can damage your community’s overall morale. Is your staff overloaded with phone calls, inadvertently letting things fall through the cracks, and not getting back to residents about their requests? TOPS can help improve community communication and get your team working at their highest productivity levels. Continue reading to learn three ways our property […]

Be a Better Property Manager This Year As we leave 2020 in the past and focus on the new year, property managers should make some resolutions to help improve business and culture in their community. There’s always room for improvement and there are many ways for property managers to start the new year off on […]

The Importance of Resident Communication An often-overlooked aspect of managing a community is the relationship between the board and its residents. Some communities may take an “us versus them” mentality when it comes to residents, but that does not lead to a healthy living environment. Reducing friction between residents and board members leads to a […]

Let’s Face It, Disaster Planning Is a Necessity There is always a possibility that a hurricane, earthquake, fire, tornado, snowstorm or human-related disaster can strike at any time, without warning. Every association could be affected by at least one of these disasters, but many aren’t prepared for when a disaster actually does strike. It is […]

Note: This article has been updated since it’s original publication. It’s the new year. The holidays are over and if you’re a CAM Accounting professional, now is when the real work begins. That’s because the new year also marks the beginning of a much more stressful time in community association accounting – Year End. If […]